Traditional caps and gowns are recommended at all WSU in-person Commencement ceremonies. The Academic Costume Code guides the design of regalia used at colleges and universities nationwide.
Those being commissioned as officers in the ROTC program may choose to wear either their military uniform or a cap and gown.
Check your regalia as soon as you receive it to make sure everything is correct, please do not wait until the day of your ceremony.
All regalia and announcements are made and shipped from Herff Jones. Please contact them with any issues.
800.837.4235 | accountservice@herffjones.com | www.herffjones.com
Herff Jones is introducing a new tracking system for rental gowns starting immediately.
When you place your order, you will be asked to accept a rental agreement and authorize a charge for unreturned products. If the gown is not returned, you will be charged a non-return fee based on your degree:
To help you remember, Herff Jones will send multiple reminders: 7 days before the ceremony, 7 days after, and a final notice 30 days after the ceremony if the gown is not returned.
If you need to dispute a charge or have any issues, you can submit a refund request through Zendesk or contact the support line at 800-837-4235. Additionally, if you need to exchange your gown, please visit The Bookie inside the CUB where your original gown will be replaced with one from bulk stock, and be sure the exchange is returned promptly to avoid fees.