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Q&A Regarding Regalia and Graduation Announcements

Still waiting to receive your regalia?

If you have not received your regalia for commencement yet, it may be waiting for you at your WSU campus bookstore. Check your email order receipt from Herff Jones and see if you had your regalia shipped to the bookstore. If so, please stop by and pick it up during business hours.

If you have made arrangements to have regalia shipped to your home and it has not arrived yet, please contact Herff Jones customer service representative Howard Byrd at 503.701.9214 to track your order.

The WSU bookstores will have a supply of extra regalia items on hand to help address any last-minute needs.

Problems with the regalia shipped to your home?

If the regalia order shipped to your home is not correct, please contact Herff Jones customer service representative Howard Byrd at 503.701.9214.

Do I need to wear regalia in order to participate in commencement?

Absolutely not! The most important thing is that you get to celebrate your graduation with your family, friends, and classmates. Regalia is not required. We want to be able to honor your achievements regardless of regalia. Please join us!

Graduation announcements late or don’t meet your expectations?

If you have not received your graduation announcements yet or the quality doesn’t meet expectations, please contact Herff Jones customer service representative Howard Byrd at 503.701.9214. This vendor supplies WSU graduation announcements and is committed to addressing any customer service issues.