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Q&A Regarding Regalia and Graduation Announcements

Still waiting to receive your regalia?

If you have not received your regalia for commencement yet, it may be waiting for you at your WSU campus bookstore. Check your email order receipt from regalia vendor Herff Jones and see if you had your regalia shipped to the bookstore. If so, please stop by and pick it up during business hours.

If you paid an additional $15.95 to have your regalia shipped to your home and it has not arrived yet, please contact Herff Jones customer service representative Howard Byrd at htbyrd@herffjones.com to track your order.

The WSU bookstores will have a supply of extra regalia items on hand to help address any last-minute needs.

Problems with the regalia shipped to your home?

Email Howard Byrd, customer service representative for WSU regalia vendor Herff Jones, directly at htbyrd@herffjones.com if the regalia order shipped to your home is not correct.

Do I need to wear regalia in order to participate in commencement?

Absolutely not! The most important thing is that you get to celebrate your graduation with your family, friends, and classmates. Regalia is not required. We want to be able to honor your achievements regardless of regalia. Please join us!

Graduation announcements late or don’t meet your expectations?

If you have not received your graduation announcements yet or the quality doesn’t meet expectations, please contact Herff Jones customer service representative Howard Byrd directly at htbyrd@herffjones.com. Herff Jones is also the vendor that supplies WSU graduation announcements. The company is committed to addressing any customer service issues.